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Get in Touch
Have questions about our platform? Need help with your fundraising campaign? Our team is here to help you succeed.
Frequently Asked Questions
What is the response time for support?
We typically respond to email inquiries within 24 hours during business days.
Can I get help setting up my first campaign?
Our team is happy to guide you through setting up your first outreach campaign. Email us and we'll walk you through the process.
Do you offer custom enterprise solutions?
Yes! For larger organizations with specific needs, we offer custom plans with dedicated support. Contact us at support@seriesa.ai to discuss your requirements.
How do I report a bug or technical issue?
Please email us at support@seriesa.ai with a detailed description of the issue, including screenshots if possible. We'll investigate and resolve it as quickly as possible.
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