1. Introduction

Vault Catalyst ("we," "our," or "us") operates SeriesA.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

2.1 Personal Information: We collect information that you provide directly to us, including:

Name, email address, and phone number
Company name and role
Payment information (processed securely through third-party payment processors)
Profile information and preferences
Gmail and LinkedIn integration data (for warm introduction discovery)

2.2 Usage Information: We automatically collect certain information about your device and how you interact with the Platform, including:

IP address, browser type, and operating system
Pages viewed, time spent on pages, and navigation paths
Search queries and filters used
Features accessed and actions taken
AI credit usage and message generation requests
Outreach campaign performance and engagement metrics

2.3 Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our Platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving the Platform
Processing your subscription and payments
Generating AI-personalized messages for your outreach campaigns
Analyzing outreach performance and providing insights
Discovering warm introductions through your Gmail and LinkedIn connections
Sending you technical notices, updates, and support messages
Responding to your comments, questions, and customer service requests
Analyzing usage patterns to improve user experience
Detecting, preventing, and addressing technical issues and fraudulent activity
Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

4.2 Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4.4 No Sale of Data: We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Investor and Founder Data

The Platform provides access to information about investors and founders, including email addresses, LinkedIn profiles, phone numbers, and WhatsApp contacts. This information is collected from publicly available sources and professional networks. We make reasonable efforts to ensure data accuracy but cannot guarantee completeness. Users are responsible for complying with all applicable laws, including anti-spam regulations, when using this information for outreach purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal information
The right to correct inaccurate or incomplete information
The right to delete your personal information
The right to restrict or object to processing of your information
The right to data portability

To exercise these rights, please contact us at support@seriesa.ai.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Platform, you consent to such transfers.

10. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Third-Party Links

The Platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@seriesa.ai

Address: Prestige Central, Bangalore, India